Who can open an account?
Anyone over 18 with valid identification and a funding source can register. We accept clients from many countries — check the registration page for eligibility.
How do I sign up?
To sign up with Sohafx.com, follow these steps:
- Go to sohafx.com
- Click on Sign Up
- Fill in your personal details in Client Portal
- Create your account
- Complete the onboarding and KYC verification
- Wait for account approval (usually within 24 hours)
- Once approved, go to Deposit
- Choose your preferred payment method
- Enter the amount you want to deposit
- Make the payment and upload your transaction receipt manually
How long does onboarding and KYC take?
The onboarding and KYC verification process typically takes up to 24 hours after all documents are submitted correctly.
How do I deposit funds?
You can deposit using:
- Bank transfer
- Credit/Debit card
- Crypto wallet
- UPI
After making your payment, you’ll need to upload your receipt manually in the portal. Deposits are usually confirmed shortly after.
Are there any deposit or withdrawal fees?
We don’t charge fees for deposits or withdrawals, but your bank or payment provider may apply charges. Always check with your provider.
What markets can I trade on this platform?
You get direct access to:
- Forex
- Stocks
- Indices
- Commodities
- Cryptocurrencies
- Energy markets
Market access may depend on your account type and region.
Is my money secure?
Yes. We use secure, encrypted systems, and all funds are held in segregated accounts. Sohafx complies with global KYC/AML regulations
Do you offer demo accounts?
Yes, we provide free demo accounts to practice trading risk-free with virtual funds.
Can I withdraw my funds at any time?
Yes, withdrawals can be requested anytime through the client portal. Processing takes up to 24 hours on business days.
What happens if I face a technical issue or error during trading?
Contact our support team via:
- Chat
- Client support portal
We aim to resolve issues within 1–2 business days.
Can I have multiple trading accounts?
Yes, you can request additional accounts through the client portal. However, each account must be linked to your verified profile and used for legitimate trading purposes.
Can I trade during weekends?
No. Trading is only available when the global markets are open — typically Monday to Friday. However, crypto markets may be accessible 24/7.